Shipping

I placed an order today. When can I expect my shipment?

Your delivery schedule will depend on the product and the time that you placed your order. Go to the Orders section under My Account or click on the order number in your Order Confirmation email to check on the status of your delivery.

If delivery is delayed due to unforeseen circumstances, but still done on the same day in a later slot, Centrepoint is not liable to refund the delivery charges.

What if I miss a delivery?

If you are not at home, our delivery partner will call you and request you to reschedule your delivery. Simply contact our Customer Support team at 800-7-6927, and we’ll schedule another delivery date and time that suits you better.

How do I schedule my delivery?

If you order any Babyshop product that needs assembly, you’ll be able to schedule your delivery date and time in 4 simple steps:

1. Add the product to your basket and proceed to checkout.
2. Enter your shipping address. You have the option to pin your location on Google Maps to help us find your address faster.
3. Select your delivery date. Available dates will be highlighted in green.
4. Select a convenient time to receive your order.

Can I pick up my order from your warehouse?

No, but you can pick up your order from our delivery partner’s office if you wish. Simply ask them to hold your order at their office when they contact you before delivery.