Shipping

Get information on delivery schedules and shipping charges.

 

Delivery Charges

Your delivery charges will depend on the products you order. These charges will be displayed during the checkout process.

 

For the Centrepoint, Splash, Max, Babyshop, Shoe Mart and Lifestyle products in your CentrepointStores.com basket, here’s how your shipping charges will work:

Shipping Type Order Value Shipping Charge Cash on Delivery Charge
Standard delivery Less than SAR 200 SAR 18 SAR 18
More than SAR 200 Free SAR 18

For Home Centre products in your CentrepointStores.com basket, your shipping charges will be as follows:

Shipping Type Order Value Shipping Charge Cash on Delivery Charge

Standard delivery

(For household products)

Less than SAR 200 SAR 18 SAR 18
More than SAR 200 Free SAR 18

Express delivery

(Furniture)

Any SAR 250 SAR 18

Scheduled delivery

(Furniture)

More than SAR 200 Free SAR 18
Less than SAR 200 SAR 18 SAR 18

If you’ve ordered furniture from Home Centre, you’ll be able to schedule a delivery date and time.

All other products will be delivered in 4-5 business days.

Delivery will take a little longer if it is to one of these areas.

 

Popular Questions

Get answers to our most frequently asked questions.

I placed an order today. When can I expect my shipment?

Your delivery schedule will depend on the product and the time that you placed your order. Go to the Orders section under My Account or click on the order number in your Order Confirmation email to check on the status of your delivery.

What if I miss a delivery?

If you are not at home, our delivery partner will call you and request you to reschedule your delivery. Simply call our Customer Support team on 800-111-10CP (800-1111027), and we’ll schedule another delivery date and time that suits you better.

I’ve already paid SAR 18, so why am I being charged an additional SAR 18?

These two amounts are for two separate charges. Our standard shipping charge is SAR 18, while our Cash on Delivery charge is SAR 18. If you’re paying by cash, you’ll have to pay an extra SAR 18 over and above our shipping charge. Of course, you can always avoid the Cash on Delivery charge by paying with your Credit Card, Debit Card or SADAD.

How do I schedule my delivery?

If you order Home Centre furniture, you’ll be able to schedule your delivery date and time in 4 simple steps:

  1. Add the product to your basket and proceed to checkout.
  2. Enter your shipping address and pin your location on Google Maps.
  3. Select your delivery date. Available dates will be highlighted in green. Alternatively, click on the default Express delivery date, highlighted in red on the calendar.
  4. Select a convenient time to receive your order.
 

Can I pick up my order from your warehouse?

No, but you can pick up your order from our delivery partner’s office if you wish. Simply ask them to hold your order at their office when they contact you before delivery.

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